Business Development Training

A suite of Business Development Training modules. Delivered via blended learning to help you and your team reach your true potential

Courses to suit the needs of your business

Full programmes, or individual courses

We have developed a full programme which you can use across the business, support leaders with, or bite into as individual modules

The thinking is clear

We will unlock and refine latent sales talent by building the business development capabilities, confidence, and commitment of your professionals. This comes through training and a range of effective learning resources

Head of Business
Development Training
Richard Higham

business-development-training

Manage Business Development
Meet, Win
& Grow clients

Can be delivered as a full programme, or individual modules

The choice is yours…

Business Development

The key questions

The Vital First Meeting

From lead to opportunity

Growing The Client

From first engagement to a full-service relationship

Making Business
Development Work

A quick-start session

Acquiring The Client

Turning an opportunity into engagement

Managing Business Development

Adding value to your client and to your business

Plug-in workshops

Advanced phone skills for lead generation

LinkedIn for brand and contact

Business Development Game: Learn by doing

Being the first person that the client calls

‘Live firing’ projects for specific services, solutions, or clients

The Training Team

Highly experienced and constantly working for
Technology and Professional Services organisations

Richard Higham

Richard Higham

As the former global sector head for financial & professionals services for a global BD performance consultancy, Richard has over 25 years’ experience as “a reflective practitioner” in these sectors. He led national and international BD teams and has devised and delivered training for global and niche players in professional services, banking, insurance, investment, actuarial and wealth management. Richard has an MA from Jesus College Cambridge,
is a Fellow of the Institute of Sales Management and a Fellow of the Royal Society of Arts & Commerce. He is a Member of the Association for Coaching

Tim Gibbons

Tim Gibbons

Tim graduated from Oxford with an MA in Physics and gained an MSc in Exploration Geophysics from Imperial College, London. His technology career started in BP and Elf as a geophysicist. He then moved into sales roles selling software, tech consultancy and big data solutions to major upstream players. He has extensive hands on experience as a BD professional, account manager and head of sales.

Ian Whitehead

Ian Whitehead

Ian Whitehead has been training BD professionals for over twenty years. His clients include household names and boutiques in asset management. He has trained teams from across the banking sector as well as accountants and lawyers. He has good healthcare and and technology training experience. He gained his blue chip sales and sales management experience as a salesperson and sales manager in Diageo and Cadbury Schweppes.

Paul Haydn

Paul Haydn

Paul Haydn sold and managed sales for a brand-leader in personal finance. He then moved into BD training for the firm. He has been training BD professionals for over 25 years. He has worked effectively with individuals and teams from across the financial and professional services sectors; as well as a wide range of other business sectors. His engaging, calm, professional manner resonates well with BD professionals.

Steve Johnson

Steve Johnson

Steve Johnson worked as a senior trainer for 10 years at Pfizer . For the past 10 years he has trained in two main sectors – accountancy and healthcare, working with ACCA and with healthcare globals including Novartis, Boehringer and Sanofi. Recentltly he has been working in partnership with West Indian cricketer Desmond Haynes on teamwork, motivation and leadership

Peter Earp

Peter Earp

Peter Earp holds a BA in Business Studies and an MBA. For the past eighteen years he has been a performance coach and interim head of BD for a number of legal and accounting firms. He gained his BD experience in Hays and Ventura/Next.His wide-ranging professional services experience makes him a highly pragmatic and effective improver of performance, well attuned to the specific needs of professional services.

Dylis Guyan

Dylis Guyan

Dylis Guyan ran a top preforming region for the financial services division of a major bank before moving into BD training. Her enthusiatic style combined with practical experience make her a very engaging trainer. She is particularly effective with groups with variable motivation who need to enhance their confidence and commitment as well as their capability. She has worked very effectively with major banks as well as with SMEs.

Peter Rosenwald

Peter Rosenwald

Peter is responsible for Chartered Developments sales & marketing strategy, in addition, he applies those skills in sales management and forecasting to help our clients. Predominantly focusing on the financial markets; investment and asset managers, actuaries, banks and associated consultancies. Throughout the development of Chartered Developments Peter has also helped many accountants and lawyers create and consistently run strong client acquisition programmes.

Shaun Headlam

Shaun Headlam

Shaun came to us in 2007, with a specialism in call centre management and is an expert improver of productivity within call centre environments. Shaun’s experience is mainly in Business Process Outsourcing and has undertaken work for world class and market leading brands such as Volvo Car UK, Stonebridge International Insurance, Coca-Cola, BOSE and ITV Digital where he ran the customer retention department. In recent years Shaun has developed winning telemarketing strategies for professional service clients and has become focussed on winning business in the Health & Social Care sector.

Emily Miller

Emily Miller

Emily is an experienced business-to-business (B2B) marketer and business developer, and has worked in the professional and financial services sectors throughout her career. Emily helps organisations and professionals learn how to build their brand and develop new client relationships by using LinkedIn effectively. She also provides strategic advice to businesses that want to include LinkedIn in their overall marketing and business development activities. Emily has an MBA from the London Business School.