We're Recruiting!

Client Services Coordinator

Job title: Client Services Coordinator
Location: Exeter, EX2 5AZ
Salary: Competitive salary dependent on experience
Duration: 9-month Maternity Cover/ full time ( opportunity to become a permanent role for the right candidate )
Sector: Customer Service

An opportunity has arisen for a Client Services Coordinator to join us at Chartered Developments. Established for 25 years, we are market leaders in lead generation for some of the UK’s largest Professional and Financial Services.

Along with a competitive salary, you will also receive 24 days holiday ( pro rata )  plus bank holidays , holiday buy back option, pension contribution option, future hybrid working opportunity, free onsite parking, professional development opportunities and access to Perkbox, an exclusive discount site for top retailers.

This is a 9-month Maternity Cover role where you will be providing support for the client services and IT team, working with a wide range of clients including Blue Chip and well-known Brands, supported by a highly experienced and established team in their fields. There could be potential for the role to become permanent for the right person due to the growth of the business.

As a Client Services Coordinator at Chartered Developments, your responsibilities will include:

  • Developing, supporting & implementing universal administrative systems
  • Preparing weekly & monthly reports
  • Managing data including data counts, data research, data loading and specific data projects
  • Supplying invoice information to Finance team
  • Assisting in the preparation of briefing material for sales team
  • Supporting managers in their overall management of clients which involves attending meetings & conference calls, responding to emails & telephone calls from clients & deputising for managers when they are out of the office.

At Chartered Developments, we are looking for a Client Services Coordinator who has the following skills and experiences:

  • Really strong administrative skills
  • Really good command of written English
  • Fully IT literate including full suite of Microsoft packages, Excel, Outlook etc and Google Docs and other software
  • Flexible attitude and calm approach to work
  • Extremely organised with the ability to multi-task and prioritise
  • Accuracy & attention to detail is an essential attribute
  • Highest customer service and communication skills
  • Previous experience in an administrative role is desirable

This is a full-time role; 37.5hrs per week.

Current working hours are: Monday – Thursday 9am to 5.30 pm and Friday 9am to 3pm.

After successfully completing the initial probation period there is the opportunity to work a hybrid home/ office working pattern. There is also potential for this to become a permanent opportunity for the right candidate.

For first instance, please send a copy of your C.V to: shaun@chartdev.co.uk

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