The process of managing your sales pipeline, shepherding new leads to becoming a customer, is a journey with a number of defined way markers. Recognising and paying attention to each of these steps is critical in ensuring that you end up with a committed and contented client.
The process is surprisingly straightforward, although it does take discipline.
How we can help
Chartered Developments can help you navigate your way through these steps. Our team of seasoned professionals have the expertise to offer support and advice, or even to take on the task of converting leads into customers.
Intelligent telemarketing is at the core of what we offer so steps one and two are taken care of. Our data experts and callers will ensure that all the leads we contact on your behalf are thoroughly qualified and that they meet the required criteria. Following this, we can take on the initial contact on your behalf, phoning your prospects, building a rapport with them and negotiating a face-to-face meeting.
It doesn’t stop there though. One of Chartered Developments founding members, Peter Rosenwald, offers training in lead generation and negotiating skills to help build your skills in all these areas. From a deep examination of how the services you offer can dovetail with the needs of your prospective clients, to a step-by-step guide to how this shapes the questions you ask in the face-to-face meeting, the Architect of Needs programme will guide you to achieving results that would ordinarily only be possible for professionals who have had years of experience honing their skills.